Hello After you started showing norwegian adverts on the channel your programme schedule is completely wrong. I wanted to watch QI tonight. It was according to your schedule supposed to start at 20:00. When I turned on twelve past eight the next programme - Would I lie to you - that was supposed to start 20:30 just started. This is really annoying and I would really appreciate if you could fix this. I have been in contact with the firm that deliver the tv signals where I live and they say they get the schedule from you. To me it looks like you have not taken into consideration the delays caused by the new norwegian adverts and changed the schedule to fit in with this. I would also like to say that I was very dissapointed with the adverts. I used to love your channes but I am not sure I will renew my subscription.
Thank you for your feedback.
You are correct that unfortunately the online schedule did not list the correct starting time for QI and Would I Lie To You? and we are very sorry for the inconvenience and frustration caused, however the television EPG and the local listings should have shown the correct timings for these programmes. We are currently undertaking work on the online schedules to ensure that inaccuracies of this nature do not occur and this work should be completed in the near future. We appreciate your patience while this work in undertaken.
We are very sorry to read that you are currently disappointed with our channels and we very much hope that you will continue your subscription and enjoy some of the fantastic programmes we have coming up including at the end of June Glastonbury 2013 and in July the hugely popular Sherlock series 2 and we will also be premiering a new series of Live at the Apollo.
Thank you for taking the time and trouble to contact us.
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