The Danish subtitles on today's - Friday, October 25 - of EastEnders are - again - out of sync with the spoken dialogue. I'm fluent in English but not in cockney and can't figure out what people are saying. It happened before (many times - leaving us lost) and when it's sent again on Sundays, the subtitles still aren't fixed. Plus - how many times can you send the last 5-6 episodes of One Foot in The Grave? We love this show but has stopped watching when the same episodes popped up for the seventh time. Can't we get if from the start? (That goes for other shows, too.) I won't even mention the 3 day in a row carpet bombing of TopGear. That left us livid.
Thank you for your message to BBC Worldwide Channels in the Nordic region.
Turning first to your feedback about EastEnders, unfortunately the subtitles were attached to the wrong version of this particular episode of this series and as a result the subtitles were played out of sync and we sincerely apologise for this error. We have taken measures to ensure that a repeat of the circumstances which caused the subtitles for this particular episode to play out of sync do not reoccur.
We also note your comments about One Foot In The Grave and we have passed on to our programming team your request to see earlier series of this programme and that you would welcome seeing earlier series of other programmes as well.
Thank you for taking the time and trouble to contact us and we also note your feedback about the scheduling of Top Gear on BBC Entertainment.